Online Transaction Processors Compared

A review of the main Internet billing companies

So you want to accept payments online, but you dont want the expense of a merchant account? How do you compare internet billing companies? Here is my research into payment processors, along with user comments.

The findings here are from my personal online research. I was hunting for a payment processor for a membership site which I've since sold. The winner at the time was Membership+, with 2Checkout a close second but if I were choosing today, it'd be 2Checkout. Read on to find out why.

This page includes comments based on my experiences. If you want more user reports, just ask at any of the internet forums. The list is alphabetical. Hope you find it handy. Please when updates are necessary.

Important: Before making your final selection, do a thorough search in Google for complaints. Not sure how to do this research? ScamBeater explains how. Since you can buy payment processor scripts cheaply now, this whole area is one in which billing companies come and go rather too quickly, always leaving financial damage behind them. PaySat.com is one example where you will find glowing reports as well as detailed accounts of businesses not getting paid by PaySat. So be thorough in your research.


0 DollarMerchantAccounts
Discover how to setup accepting every major credit card. Plus you will get completely setup for free. Little known tricks that will allow you to accept credit cards today without paying any fees. Set up merchant accounts for free. Learn how to accept order using a tollfree 1800 number at no cost. Applies to tangible products and downloadables. Global. Be up and running within minutes of reading this 10 page ebook. Lifetime guarantee on this report. And $29.97 for this ebook is cheaper than setup fees elsewhere!

1stAmericanCardService

Major credit cards. Pay by phone, ATM debit cards, Palm. No application fee. No setup fees on this bank-direct Merchant Account. 1.49% fees. No equipment, no software required. Instant approval. International. 3-tier affiliate program, too. Real-time processing. "We beat any price by 10%".

2CheckOut

Tangible and digital products with no price limits. Supports rebilling and membership sites. Wont let you pay people in an affiliate program? Fees: 5.5% plus $0.45 per transaction. $49 joining fee. "Be live in 3 minutes" says their site. My web host said "It took me many hours to configure iBill's system to mine and it was confusing. I put the 2Checkout pay buttons up inside of 10 minutes." Recommended.

Bitpass

Handles subscriptions and micro payments. E-checks. Digital content.

CCNow

Global. All major credit cards. Buy by phone (1800 number). No setup fees. No monthly fees. 9% on each sale. Tangible products only. Full service electronic commerce solution. Integrated shopping cart encourages multiple purchases. Get notified by email so you can ship the product. Sophisticated fraud risk management. Hassle free auction selling. Accepts international merchants, but only allows sales of tangible goods, not e-books or digital goods. Costs are US $11.95/month plus 11% over $100 for internationals, $9.95/month plus 9% for US residents.

Charge.com

No application fees, no setup fees. Check software is free. Accept credit cards at 2.35% + $0.30. Online checks by web, fax, phone. Realtime processing available for a fee. See their Price Comparison Chart - they'll pay you $100 to find a cheaper deal. International. Click-and-build. "Charge.Com has the lowest prices on the Internet, and we guarantee it. Most companies charge two to five times the prices we charge." Recommended by Internet Marketing Warriors.

ClickBank

$49.95 setup fee. No monthly fees. 180 currencies. Transaction costs $1 + 7.5%. Digital products only. Will manage your affiliate program at no cost. Handles the sale but not the delivery. Reliable. Improved security now prevents most affiliate commission theft. Recommended.

DigiBuy

All digital products, stored on their server. Accept Visa, MC, Amex, and Discover with real-time processing. Phone, fax. Set-up is quick and easy. You have complete control of pricing, order forms, and delivery options. Set-up fee of $29.99, plus $9.99 for each additional product. Handles transaction, download, and registration. Charges 13.9% of the sale or $3, whichever is greater. Compatible with Commission Junction, Affiliate Tracking. Customisable forms (extra cost). Automatic customer registration codes for each product. Accepts international merchants. FREE to American university students and faculty.

e-PaymentOptions

Credit cards, online checks, phone checks. No transaction fees for electronic online checks. Fees are scaled, $0.89c or less per check, with verification. Electronic check conversion, $0.26c or less. Setup $149. Home based businesses welcome.

GloBill-systems

More credit cards than others. Pay by phone (global phone billing) or cheque. No setup fees. No monthly fees. 15.95% on each sale (no other costs). Downloadables included. Accepts per-minute dialers through your website. The sign-up and activation process is completely on-line, so you can be up and running within the hour.

With the multi-level aspect of partner-pro, you can operate a multi-level (2 levels) partnership program. By activating this feature for your partnership program, each of your partners can refer other partners to your partner program and themselves get a percentage of those partners' gross sales! This makes your partner program easier to sell to webmasters, as they not only get their main percentage on each sale they send you, but a percentage of all the gross sales of the tens or hundreds of other webmasters they get to join your program. They mail checks out to partners. At one of the forums, someone posted this: "This company makes a good choice if you are going to be doing some type of monthly or quarterly rebilling for a membership site. They are higher priced than the others (15.95%) but the rebilling capacity is their best service. You also have the ability to set up a flexible affiliate partner program. Their tech and customer support is outstanding."

iBill

Credit cards, phone billing, online checks. Affiliate management. For products, downloads, memberships, services. No startup fees, no surprise fees or special costs. 15% (less with volume). Recurring billing too. Global. Fraud management. Not for auctions. An example of a site using iBill is eBookWholesaler. Personally I've had troubles in my dealings with iBill.

iBroadband

No longer operating.

Kagi

Handles transaction, download, and product registration. No sign-up or monthly fee. Compatible with several affiliate programs. They specialise in the sale of digital products. Their fees are LOW, on a sliding scale. Here's their impressive list of features which includes affiliate tracking, multiple payment-sharing possibilities, multiple currencies and languages, all major credit cards (including by pay by phone), checks, Verisign-approved, several software registration options to increase your fraud resistance, royalty splits between collaborators, optional Kagi hosting for digital downloads (2% fee), and more. Does not handle recurring payments.

MembershipPlus.net

No longer accepting new clients.

MyPaySystems

No longer operating.

NetPay

No longer functioning? The latest update at the site is dated May 2005, so this can no longer be recommended.

OrderButton.net

Handles products and services. USA, Canada only. $49.95 per month, no other fees.

PayByCheck

US only at this time. FreeToSell uses PayByCheck.

PayingFast

Includes high seller protection against fraud. Buyer protection against fraud is high if credit card is used, acceptable otherwise. Seller protection against chargebacks is high. One writer said "The only hitch was that the buyers could only pay for an auction, so I went to a free auction site and posted auctions for this purpose". International sales.

PayLoadz

For digital products only. Works with PayPal, allowing you to conceal your links because sales pass (invisibly) through the PayLoadz site. Free for the basic account. Download links below will expire in 48 hours, a good fraud-prevention feature. Downloads can live on your server (free) or theirs. Does not handle subscriptions.

You can pay your affiliates a specified $amount or percentage, by downloading a text file with details of payments you need to make, then you upload that to PayPal and their system makes the payments for you.

Paymate

Handles subscriptions as well as single purchases. Australian based but works worldwide. Paymate is officially licensed in Australia - details at the site.

PayPal

World's largest online payment service. $0.30 + 2.2% (2.9%) to send, $0 to receive. Compare fees. Free fraud insurance up to $100,000. Recommended.

PaySystems

Physical goods + membership sites + digital products. Online checks. Global, 180 currencies. Customisable order + payment pages. Setup $49 ($79 tangible goods) - requires business check account or equivalent document. No monthly fees. Unlimited products. Recurring billing. Advanced fraud scrubbing/ management. EzineTactics uses PaySystems. Charges are 4.95% + 1 Euro + 25 Euro per chargeback.

ProPay

No setup fees. No monthly fees. Accept credit cards online by sending an email request - buyers don't sign up. Phone sales. $0.35 + 3.5% per sale. USA only (international soon). Free merchant account (= ProPay Commerce Account). Can be approved within 24 hours.

Regsoft

No monthly fees. No setup fees. No exclusivity (ie, you can also use other payment systems). $3 per transaction or 10% whichever is greater. Payment options include credit cards, fax, Eurocheques, checks, phone orders (including international phone). No cost for chargebacks. Automatic customer registration process. Get your products listed in HotDownloads.com. Excellent fraud protection. Customise your forms. You can also use their SellShareware service.

StormPay

Due to recent changes in the way they do business, this is no longer recommended.

V-Share

Accept payments by credit cards, fax, toll-free phone, mail, email. Real-time processing. No setup fees, no monthly fees. $3 + 3% per sale, less for low-price items. Various software registration procedures. Products + software (except "adult"). Global. Customisable order + pay pages. Supports password-protected Electronic Software Delivery from their server. Accepts Visa, American Express, MasterCard, Novus (Discover), money orders, US checks, foreign checks in US dollars payable to Visage Inc. and cash in a variety of currencies.

WebsiteBilling

They couldn't process my payment using my valid credit card "because I live in Australia". And a reader says it's the same in the UK. So if you're planning a global marketplace, look elsewhere.

 


And here's a helpful review from Louis Allport, the owner/webmaster at AllportPublishing. Louis releases a new ebook each month, where he interviews one of the top online money-makers. In December 2002, one of his subscribers asked...

"I am very new to online business and in fact just about to get started.

Initially, will be reselling third party info products while I am working on my own proprietary ones. I am undecided as to which is the most ideal online payment agent to use.

The ones that I have short-listed are listed below for your advice as to the one best to use:

1. ClickBank - their charge per sale is quite high or the highest right now?
2. PaySystems.com
3. 2checkout.com

4. GloBill.com - no setup fee but basically their system is for membership sites.

5. Planetpayment

Please advise as to the one I should use to facilitate my new info product online business. Thank you so much for your time and attention. Regards, Kim"

Hi Kim

That's a very useful question...

Planet Payment don't give much information on their web site you'll notice. I actually asked them for information once and found it was pretty much a full merchant account service.

$200+ on signup and a % and perhaps even annual/monthly fees.

You'll have to contact them for up to date details, but I don't feel such a set up is necessary -- especially if you're just starting out.

Glo-bill.com

You're right -- it's really for membership sites since they automate recurring billing, affiliate management, password management ...etc.

If you're going for a membership site they might work for you.

However, they take 16% per transaction which I feel is extortionate. I know many recurring billing companies have similar transaction percentages since they may deal with a lot of adult sites which have high charge back ratios ... I honestly wouldn't recommend them for selling info-products.

2CheckOut

Can't speak from experience, but I've heard good things about them, and their processing fees are very reasonable. No integrated affiliate program though.

PaySystems.com

Couldn't speak from experience with this company either I'm afraid.

I have to say though their processing fees are surprisingly low (around 4%) and I've dealt with them as a customer and their service was good. Sometimes it's quite amazing to actually get through on the phone with such companies and I did so with relative ease! :-)

ClickBank.com

Well, I'm sure you've heard a LOT about ClickBank. Who hasn't? ;-)

Since many successful marketers depend on them for their online businesses, that's a strong endorsement. If I hadn't taken the route I did, I would have used ClickBank.

Plus they offer the integrated affiliate program.

And 7.5% + $1 per transaction isn't too bad.

When it comes to something as important as payment processing you CAN'T risk it. So listen to endorsements from people who aren't sending you to an affiliate link.

Seriously.

I decided on WorldPay.com and they were recommended to me by Neil Shearing of ScamFreeZone.com.

They're kind of in-between a third-party processor and a merchant account.

The set up fee was quite high (around £200/$300) but they have only a 4.5% per transaction fee which is good and they're actually part of a large British bank and have such customers as Vodaphone ... so that's reassuring.

And the nice thing is they don't even mail checks ... you get a transfer straight into your bank account once a week.

And I've found their service is very flexible and reliable. Plus support is helpful and responsive too which is very important.

However, they don't have affiliate or password management so I've had to arrange those separately and pay extra.

In conclusion -- I would say ClickBank is a good way to go unless you really need recurring billing or want the flexibility of your own merchant account.